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Mail Manager

Cert_1_bannerCertified Mail Manager (CMM) Certification

The In-Plant Printing and Mailing Association’s (IPMA) Certified Mail Manager (CMM) designation establishes a professional standard of proficiency for the in-house mail management profession. Certification is achieved through demonstrated management experience, professionalism, and successful completion of a comprehensive examination.

The objectives of the Certified Mail Manager designation are:

  • To encourage individual professional growth and attainment of technical and managerial knowledge;
  • To create a positive image and advance the stature of effective in-house mail managers;
  • To emphasize the knowledge and expertise required to excel in the in-house mail management field;
  • To identify, through the CMM designation, those managers who have attained a high level of competence and professionalism.

The CMM designation will be awarded to applicants who satisfy the program requirements outlined.

Candidates for the CMM Designation must:

  • Have a minimum of five years of mail management experience and be currently employed in an in-plant environment. The five years need not be consecutive, but they must be of a managerial nature. Managers who are not members of the In-Plant Printing and Mailing Association must provide written documentation from their employer certifying their position in in-house mail management.
  • Pledge to adhere to the CMM Code of Ethics. (Code of Ethics appears on the final page of the application).
  • Be of high moral character and professional attitude. Candidates must be able to demonstrate, through three letters of recommendation, acceptable character, ability and reputation.

Application Procedures
Individuals who meet the eligibility criteria can apply to take the CMM examination. The examination is administered online at IPMA’s annual conference or at educational testing facilities nearest to the applicant. All non-conference testing fees (use of facilities, personnel, computer) are the responsibility of the applicant.

Candidates for the CMM examination must, at least 30 days prior to the test date, submit to IPMA headquarters:

  • A completed CMM designation application and required supporting documentation.
  • All required letters of recommendation.
  • A registration fee. The fees for IPMA members and non-members are specified on the application form.

IPMA headquarters will review all applications to confirm eligibility . All applicants will be contacted and informed of their status as eligible or ineligible for the examination. Eligible applicants will be sent identification and admission documents which must be presented on examination day.

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