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Get to know your IPMA 2017 Annual Conference Keynote Speakers:


steve gillilandSteve Gilliland> Enjoy the Ride

A member of the Speaker Hall of Fame, Steve Gilliland is one of the most in-demand and top-rated speakers in the world. Recognized as a master storyteller and brilliant comedian, he can be heard daily on SiriusXM Radio’s Laugh USA. With an appeal that transcends barriers of age, culture and occupation—plus an interactive and entertaining style—Steve shows audiences how to open doors to success in their careers, their relationships and their lives.  A blueprint for getting the most out of life, Enjoy The Ride™ is a hilarious and brilliantly conceived keynote that causes people to examine where they are personally and professionally. It lifts people up and inspires them to evolve and appreciate, rather than simply maintain and exist.  Click here to learn more about his session at our 2017 Annual Conference.


Jim Rowell> Inspiring Leaders to Reach New Horizons & What does it mean to be a Leader?

After more than 25 years in the corporate world as a professional trainer, supervisor and director, Jim Rowell turned his knowledge to the world of fitness… leadership fitness. As the CEO and co-founder of Rising Sun Consultants, LLC, Jim assists clients in building the health and well-being of their organizational cultures



howie fenton 2Howard FentonCreating a Road Map for Success: Strategies from Leading In-plants

Howard “Howie” Fenton has been a thought leader in the printing and digital communication industry for over 25 years.  A noted author of five books and hundreds of articles and blogs, Fenton is a sought after consultant and engaging speaker that is called upon to present at industry events around the world. He is a trusted advisor to the enterprise, commercial and in-plant printers.



Barb Pellow – InfoTrends 

A digital printing and publishing pioneer and marketing expert, Barbara Pellow helps companies develop multi-media strategies that ride the information wave whether it is developing a strategy to launch a new product, building a strategic marketing plan or educating your sales force on how to deliver an effective value proposition.  In her role at InfoTrends, she brings the knowledge and skills to help companies expand and grow business opportunity.Before joining InfoTrends, Pellow was the Chief Marketing Officer of Kodak’s Graphic Communications Group, where she was responsible for all marketing activities for the division, including business strategy, marketing communications, public relations, marketing intelligence and advertising strategy. Prior to joining Kodak, Pellow was the Gannett chair in integrated publishing sciences in Rochester Institute of Technology’s (RIT) School of Printing Management and Sciences (SPMS). As chair, Barb focused on the relationship between traditional paper-based media and emerging electronic new media. Previously, she served as Corporate Vice President of Marketing for IKON Office Solutions; Corporate Vice President of Marketing for Indigo; Vice President and General Manager for the Xerox Document Production Systems Group; and Director of the On Demand Printing and Publishing Service at CAP Ventures, an internationally known firm specializing in the digital document and print on demand industry.

Peter MuirLearning a Skill that Could Kill You: The Extraordinary Outcomes of Lifelong Learning

Peter Muir, President, Bizucate, Inc.? is an educator, consultant, marketer, maker and motivator helping individuals and organizations find profitable opportunities through more effective communications. Contact Peter at,


Greg Cholmondeley has 35 years of experience in the printing industry as a design engineer, a marketing manager, and as an industry analyst. He’s been the Worldwide K-12 Industry Marketing Manager for Xerox, the In-Plant Segment Marketing Manager for Ricoh, the Marketing Manager for the Book Production and Financial Services Sectors for Oce, and the Director the Caslon/PODi Workflow Practice. Mr. Cholmondeley is currently President of Cholmonco, Inc. which researches, analyzes and documents best practices and innovative solutions in the printing industry. He has written hundreds of case studies, blog articles, and trade magazine articles, and, most recently, has published the first of two novels. This vast array of experiences provides him with a broad collection of connections and perspectives to identify and interpret trends and opportunities within the in-plant and production printing marketplace.

Other Session Speakers/Panelist:

Kris Tanner – Schneider Electric> In-Plant Growth in Modern Times

“Bringing calm to the chaos of a global corporation.” Ask Kris Tanner what he does on most days and that’s likely the answer you’ll receive. Utilizing over a decade of experience in broadcasting and newspaper marketing, Kris joined Schneider Electric in 2005 to help launch a new multi-faceted team that moves quickly, gets results and slashes through the corporate red tape. As part of this journey, in 2009 Kris transitioned an internal print shop in Nashville, TN that provided engineering drawings to customers, to a multi-faceted in-plant providing a full range of services. Through the implementation of non-traditional manufacturing methods, lean thinking and some of the latest technology available, the self-sustained in-plant which is just a segment of the larger organization managed by Kris, has helped Schneider Electric save over $17m in printing and distribution.

Randall Burgess – New-Prolmage> Security Printing: In-House and On Demand

Experienced in security software implementation, hardware implementation, product authentication, product security, supply chain security, telematics, project management, electronic materials, security printing, and brand integrity strategy with over 20 years of experience in business development, new product commercialization, and complex project management supporting North American and global companies. Expertise in electronic materials, industrial coatings, speciality coatings, functional materials, semiconductors, emi/rfi shielding materials, optical materials, conductive adhesives, printing, and software. A regular contributing writer to Authentication News, Tax Stamp News, and Currency News.

Rueben James – Racad Tech> Leveraging Open Source Technology to Create Online Ordering Portals

Reuben James has been involved in web-to-print technology development since the late 90s. He currently serves as the director of business development for Web to Print Solutions by Racad Tech and has been involved in web-to-print integrations – globally for in-plants and print service providers on all levels – commercial, retail and wholesale.

Previously, Web to Print technologies were enterprise or cloud based solutions to facilitate online document modification, printing and ordering. These systems and technologies were proprietary that were over-architectured and expensive. This presentation will explore the modern efficiencies of cloud offerings and open-source systems, where print service providers have easy access to platforms and technologies that can be governed internally resulting in more practical and affordable solutions that can be available readily and without being bottle-necked by technology vendors.


Steve Enstad – PageDNA> Turning a Cost Center into a Profit Center

Steve co-founded PageDNA while at Stanford University in 1997. Since then PageDNA has grown to become a leading web to print system for in-plant and commercial printers, worldwide. PageDNA hosts over 2,500 live storefronts, processing over a quarter of a billion in print commerce per year, and is very pleased to be a first-year member of the IPMA.  Join PageDNA CEO Steve Enstad as he reviews ways web to print technology can be used to expand the visibility – and profitability – of your in-plant print shop. Steve will review real-world examples showing how print automation technology is being used to formally embrace and extend relationships with both internal and external customers. This seminar will be useful to both those new to web to print and those with extensive experience.


Tammy Golden – State of Tennessee> CMM & CGCM Certification Forum

Tammy Golden is Assistant Commissioner of Communication, Publishing and Distribution for the State of Tennessee. In this role, she oversees the states graphic design, printing, scanning, warehousing, photography, and postal services. Tammy also serves as Secretary/Treasurer for IPMA.

Tammy’s printing career started in private industry with Top Flight, Inc. and Triangle Wholesale Printing Company. Since coming to work for state government in 1999, Tammy has helped to drive transformation in Tennessee communications. She and her team have worked to consolidate print operations throughout the state and have utilized technology to offer innovative solutions for agency communication. The consolidation effort has increased efficiency in print operations and reduced expenses. She is also helping to drive the effort to utilize technology to improve the experience of the citizens who seek our services.


Jimmy Vainstein & Andrew Berghauser – The World Bank> Are You Ready for Augmented & Virtual Reality?

Jimmy Vainstein is a Sr. Project Manager at World Bank’s Printing & Multimedia division. He manages the Bank’s printing operation while exploring cross media technologies and solutions. Andrew Berghauser is a Customer Service Representative and focuses on leveraging multimedia and print projects as a lead on Augmented and Virtual Reality experiences.  Engage, Immerse, and Share your story with Augmented and Virtual Reality (VR). The most powerful storytelling tool is already at your client’s fingertips. Join this hands-on session and learn how to incorporate this technology in your cross-media communications and explore why print is the perfect avenue to launch VR.


Tom Tozier – University of Nevada-Las Vegas> In Defense of Our Existence

I started my print career in my stepfather’s printing company in Los Angeles California, in additional to a camera and vacuum frames he still had two hot type machine. I worked bindery, ran presses and stripped (look out) boy, talk about the old days.

Always the rebel I ventured out to become a rock-star… that didn’t work out so well and I went back to printing gigs. Between 1984 and 1994 I worked as pre-press manager, had a Top Secret clearance, ushered in the Digital Age at a large in-plant for a Financial Institution, ran the pre-press department t a daily newspaper for a while and did a stint as a Marketing & Job Manager at PIP Printing’s corporate headquarters.

That gig at PIP was a blast, I traveled around the country negotiating contracts for PIP with large commercial printers and also worked with National Account Sales & Marketing. After an acquisition and management change at PIP, I moved on to become the General Manager of the printing division for an entertainment industry advertising company. While at this position I purchased a couple of 40” 6 color presses and was an early adopter of CTP technology.

The tragic events of 9/11 had a widespread impact in many ways, including a negative impact on the advertising industry and with dwindling revenue I was laid –off. After looking for work all over Southern California with no prospects I was offered the position of Director of Printing Services at the University of California, Santa Cruz, 500 miles north… I accepted and was back in the in-plant world.

Working in Higher Education was a whole new culture and I really enjoyed the challenge and what a challenge it was, with a significant budget deficit but a great print department team. We were able to turn that deficit around and got back on track. I also began my work in understanding and contributing to creating sustainable business operations. A couple of years later I had a sense of premonition and I thought we should get out of California, a position was open at the University of Colorado so we packed up the family and headed to the Rockies.

What turned out to be a relative short tenure at CU was also a very busy one.
I concentrated on building the sustainable operations of our operation and rebranded the print shop – “Your Sustainable Campus Printer.” These efforts were well received and I worked closely with the campus’s Sustainability Committee on many campus-wide initiatives.

Then the economy took the big dive and 2010 my position was eliminated. During the “Great Recession” or “mini depression” whatever you like to call it best, finding work, particularly in the printing industry and definitely in Colorado was very difficult. I ran a consulting business for a while, worked for a national consulting firm and sold Toyota’s.

In late 2013 I was offered the position of Director of Reprographics and Design Services at UNLV, and that’s a heck of a story, one that I will tell y’all about at my presentation!

Monique Moynihan – Colorado Division of Central Services

Monique is self-motivated and loves to be in the front lines working with customers as well as employees as a collaborative team to ensure everyone has a voice in the process. She feels that when you give employees a chance to put their stamp on a process then you create a sense of ownership therefore the desire to achieve a goal much more attainable to and organization. The trick is to get consensus without creating Chaos. Her goal is to create an environment by which if the State of Colorado has a business need then their Organization (IDS) is the only organization that is used, not because they have to use them but because they are the best.

Ben Fowler – Shelter Insurance Company> Leading & Supporting Communications with the Challenge of Multi-Generations


Catherine Chambers – Alfred State> Strong as Steel: 5 Best Practices for In-plant Management 

Catherine Chambers has 27 years of experience directing print, publishing, mailing and document management facilities in the educational sector. As Director of Print & Mail Services at Alfred State College, she is the institution’s liaison with New York’s state-wide shared services initiative which aims to better utilize the internal printing and mailing resources of SUNY institutions. She has a Master’s degree in Higher Education Administration from Penn State, and is certified by NACAS as a Certified Auxiliary Services Professional (CASP). She is passionate about her work and loves meeting new people in the industry.

Sherri Isbell – University of Oklahoma> Marketing Your Awards

Sherri Isbell has been an active member of IPMA on the national and local level since 1995. She currently holds the position of President-Elect on the National Board of Directors. In addition, she served as National Conference Chair for the 2014 conference in Orlando. In 2013, Sherri was presented IPMA’s Outstanding Contributor Award. On the local level, she is currently the Vice-President for the Central Oklahoma chapter and had previously served two terms as President of that chapter. Sherri is a key member of the senior management team at the University of Oklahoma Printing, Mailing and Document Services. OU Printing and Mailing is the largest University In-Plant operation in the country. She is a graduate of the University of Oklahoma and in 1998 received certification in the Society for Service Professionals in Printing. Sherri earned IPMA’s Certified Graphic Communications Manager (CGCM) honor in 2000 and has re-certified three times. Sherri is also a founding member of the Franklin Stamp and Ink Society. She is on the advisory board for two different area technology centers and serves as a mentor in a program for the Oklahoma graphic design industry.

Bonnie Lyons – Villanova> Sowing Seeds of Growth

Bonnie Lyons is a Higher Education In-Plant Print Manager with 35 years’ experience in both commercial and in-plant operations. Her career began as a camera operator for a text book publisher, and then made the transition to the in-plant sector and print management. Most recently, Bonnie’s visionary approach to servicing faculty, staff and students led her to Villanova University where, in 2001, she developed and implemented Web to print for the campus community. Her focus is on building business relationships with good old fashioned service. Bonnie works directly with customers to better understand their evolving needs. Lyons has demonstrated success in Web-based print productivity with lights out processing of student jobs, reengineering processes and project management. One of Ms. Lyon’s many passions is finding new opportunities to grow business and improve service, most recently heading up the department’s social media initiative. Lyons also hosts networking events to promote the operation and teach the community about the benefits of using Web to print.

Elisha Kasinskas – Roschester Software> Ideas For a Strong In-Plant: Panel Discussion

Elisha Kasinskas is Rochester Software Associates’ (RSA) award-winning Marketing Director. She is responsible for all marketing, public relations, social media and communications, and community building for the firm. Ms. Kasinskas joined RSA in 2010. She is a Marketing veteran with over 20 years of experience in sales, product management, and marketing in leading product and service business to business and business to consumer firms, including Pinnacle (Birds Eye) Foods, Level 3, HSBC, and a number of regional high tech firms. She holds an RIT MBA and a BS, Marketing from Radford University. Kasinskas is a frequent moderator for industry speaking sessions, an in-plant blogger, and has received industry awards including the IPMA Outstanding contributor award and was an OutputLinks Women of Distinction class of ’15 inductee. Her marketing work has secured multiple awards from the American Marketing Association (AMA).

Joining Elisha for the panel discussion:

  • University of Nebraska-Lincoln, John Yerger, Director Print, Copy, Merchandising, Mail & Distribution Services
  • University of Pittsburgh Medical Center (UPMC) Amanda Bronowski, Manager, Print Center
  • Wharton School, Philadelphia, PA), Kelly Boyle-Kinsella, Manager, Wharton Printing
  • State of Wisconsin, Bruce Goodman, Section Chief, Wisconsin DAS


Don McCarty – East Tennessee State University> Mail Center 2020

Don McCarty is the Director of Postal and Passport Services at East Tennessee State University (ETSU) located in Johnson City, TN. He is a retired Marine officer with 27 years of service with most of his career having been spent working in military postal. He served in various positions such as the senior postal officer for all Marine post offices on the West Coast, East Coast and Iraq. He held the post of Senior Marine Corps Postal Officer at Headquarters Marine Corps and as the Postal Transportation Officer at the Military Postal Service Agency Headquarters. Don received his BS in from Campbell University in 2001 and his Masters in Management from ETSU in 2011.
Since Don’s arrival at ETSU in February 2013 and became very active in numerous mailing associations. He is a regular presenter at NACUMS, CUMSA, NACAS and IPMA.
Associations, positions and awards:
College and University Mail Services Association (CUMSA) in 2013 and became a CUMSA board member of the in 2014 and was the recipient of the 2015 CUMSA Connie Lawson Mail Manager of the year Award
Member of National Association of College & University Mail Services (NACUMS) in 2013 and became an elected board member in 2016. He was the recipient of the NACUMS Excellence in Management Award in 2016.
Member of the In-Plant Printing and Mailing Association (IPMA) and received his Certified Mail Manager Certification (CMM) in 2014.
Member of the Mail Systems Management Association (MSMA) in 2015
Member of National Association of College Auxiliary Services (NACAS) in 2016.

Ryan Harper – Xerox> “Is your In-Plant Stuck in a Traffic Jam?”

“As the Marketing Manager for Production Workflow with Xerox, Ryan is a firm believer that enabling automation is a key business differentiator in today’s competitive print industry. He places a focus on reducing cost through software usage and maintaining value by keeping post-press functions in house. His 15+ years in marketing across multiple channels and industries allows him to understand the needs of the print buyer and convert that to print execution

Jud Posner – Church of Scientology>

Jud Posner is the Pressroom Manager for the Church of Scientology Printing Services Department located in Commerce, CA.