TwitterRssFacebook youtube google+
Pages Menu
Categories Menu

Ravings of a Mad Printer…..Dealing with Illness in the Workplace

By: John Sarantakos, February 2017

This is an incredibly difficult topic to discuss and deal with inside your workplace. Let’s face it, people get sick and I’m not just talking about the flu. Real life, down and dirty, crappy kind of sick. Whether it is an employee, one of their family members or even yourself. It happens. The ripples created will affect everyone within your work group.
If you have been a manager for any length of time, you have probably had to deal with this exact situation. It is personal and upsetting. Yet we must actively make decisions and take actions that will lead the “business” forward, while not marginalizing or minimizing the personal aspect. Compassion has to be the center piece. But what happens when we must choose a direction that is contrary to a person that is suffering? A perfect example would be a staff member that has been on FLMA for the allotted 12 weeks. They perform a critical job and their absence has put a huge stress on the operation. Overtime and missed deadlines are just a few of the issues. So, do you exercise your rights as an employer and fill the position? Do you limp along and hope the person returns soon? What if that person is you?
I have been diagnosed with prostate cancer. Stage one, very treatable. Will it kill me? No, but only because I’m too damn mean. Can it be deadly? Sure it can. Does every man that has ever lived have or will have prostate cancer? Yes, it is just that most don’t know it and almost all die of something else before it ever shows up on a test. My doctor told me that if men lived to be 150, we would all eventually develop this type of cancer. This statement is not to minimize the disease because it can be deadly if left unchecked.
I am telling you this not because I want sympathy. Although I will readily accept any prayers directed my direction. I wanted to emphasis a point; anyone’s life can change in an instant. Even your own and how will you “manage” it?
There is no prescribed method or set of rules to follow. Each person must look deeply into themselves and choose a course of action that they can live with and still allow the work to continue. The reality is that sometime the two don’t mesh. Difficult decisions wouldn’t be called difficult if they were easy.
Whether your work group is five or fifty strong, long term illnesses have an impact. At some point the “whole” begins to suffer and while it sounds heartless, you have to do what is best for your company and your employees. Can one person becoming ill jeopardize your operation? Maybe and maybe not. Everyone has a different situation. The only truth is that you can’t plan for anything like this.
That, my friends, is called management.
Postscript: As of May 4th I have completed my treatment. After 44 sessions and 3000 driving miles, I can rest easy and not worry, at least about this type of cancer. I want to thank my wonderful staff for handling my absences flawlessly and the administration for their complete support. I want to especially thank my family and the special people at ProCure Oklahoma City for their caring and supportive treatment. I had the opportunity to meet many people from around the world and several young children that were facing much worse situations than myself. These kids are the real hero’s in my book. All the folks had a special story to tell. Knowing that you are not making a fresh path, but walking one that many others have taken is very comforting.

The Future of the In-Plant

Posted by on Oct 17, 2017 in News | 0 comments

“The Future of the In-Plant” IPMA is proud to provide our membership with a 1-hour webinar looking toward the future of in-plants. Greg Cholmondeley, author of the study presented by IPMA and sponsored by Canon, will present the findings of the directions and plans of in-plants over the next five years. He will be joined by John Sarantakos, from the University of Oklahoma and Kris Tanner from Schneider Electric, who will share their perspectives as well. Attendees will come away with a good idea of what in-plants across the country see as the major upcoming changes, the challenges they’ll need to overcome, and the actions they are taking to increase their success. Wednesday, October 25, 2017, 1:30 PM Central time zone.  If you would like to view his summary presentation CLICK HERE. CLICK HERE TO REGISTER FOR WEBINAR                      SYSTEM REQUIREMENT PRESENTERS Greg Cholmondeley- President, Cholmonco, Inc. Greg Cholmondeley has 35 years of experience in the printing industry as a design engineer, a marketing manager, and as an industry analyst. He’s been the Worldwide K-12 Industry Marketing Manager for Xerox, the In-Plant Segment Marketing Manager for Ricoh, the Marketing Manager for the Book Production and Financial Services Sectors for Oce, and the Director the Caslon/PODi Workflow Practice. Mr. Cholmondeley is currently President of Cholmonco, Inc. which researches, analyzes and documents best practices and innovative solutions in the printing industry. He has written hundreds of case studies, blog articles, and trade magazine articles, and, most recently, has published the first of two novels. This vast array of experiences provides him with a broad collection of connections and perspectives to identify and interpret trends and opportunities within the in-plant and production printing marketplace. Robert Barbera – Senior Manager, Production Solutions Division, Canon USA, Inc. Robert Barbera is the Senior Manager, Solutions and Channel Marketing for Canon U.S.A. Inc., Production Solutions Division. Barbera is responsible for developing the solutions and services business, managing the outbound and channel marketing initiatives and liaison with industry associations. He brings over 20 years of hands-on involvement in business development, production printing workflows, and professional services associated with digital printing. Mr. Barbera has a long history of involvement with industry association and standard groups. He is a past-board member of PIA/GATF and has actively participated on numerous industry committees. In 2017 he was inducted into the Idealliane Soderstrom Society which honors professionals whose careers have advanced the visual communications and media industry. He is a graduate of Rochester Institute of Technology in Printing Management and has attended executive management training programs at the University of Notre Dame and Columbia Graduate School. PANELISTS John Sarantakos- Director, Oklahoma University Printing Services John Sarantakos has spent 40+ years in the printing profession as a manager, educator and craftsman. The past 18 years he has directed the OU operation to become the largest and most award winning University in-plant in the country. Kris Taner – Manager, Solutions Support Group, Schneider Electric Ask Kris Tanner what he does on most days and that’s likely the answer you’ll receive. Utilizing over a decade of experience in broadcasting and newspaper marketing, Kris joined Schneider Electric in 2005 to help launch a new multi-faceted team that moves quickly, gets results and slashes through the corporate red tape. As part...

read more

“Learn How to ‘GREEN’ Your In-Plant with the Latest Environmental Innovation”

Posted by on Oct 6, 2017 in News | 0 comments

“Learn How to ‘GREEN’ Your In-Plant with the Latest Environmental Innovation” IPMA in-plant members joined PrintReleaf Founder and CEO, Jordan Darragh, Wednesday, October 11th, at 1:30 PM CDT as he shared the latest environmental innovation to enter the commercial print market. Jordan was joined by IPMA President, Dwayne Magee, who has successfully implemented PrintReleaf at Messiah College and recently won an award for Outstanding Achievement in ‘Green Print Operations’ as a result of Messiah’s partnership with PrintReleaf. This webinar educated attendees on the inner workings of PrintReleaf, specifically: more efficient and cost-effective means for certifiably reforesting paper consumption in an effective workflow very marketable means of promoting your participation in certified global reforestation – to employees, students, customers, stakeholders, et al means of reducing conventional costs associated with green print operations new approach to integrating and automating sustainable paper certification This IPMA webinar presentation is available to IPMA members only. Not a member? CLICK HERE to learn more about IPMA and its in-plant member benefits program. You may also email Amy Banker , IPMA Membership Sales Coordinator or call 816/919-1691 ext. #102 for more information. PRESENTERS Jordan Darragh, Founder and CEO of PrintReleaf Jordan Darragh is a graduate of Michigan State University. He began his career in sales and marketing at LaserCycle Imaging—one of the largest direct providers of managed print services in the Western United States. Following a successful stint at LaserCycle Imaging, he held a senior business development position with EnerNOC, a company that develops virtual power plants providing demand response during peak demand on the electric grid. The EnerNOC focus is on energy efficiency, carbon accounting, and energy supply management. Having firmly established his printing and environmental credentials, in 2011 Jordan founded PrintReleaf, a company that helps businesses reduce their environmental impact by connecting them to the PrintReleaf Exchange [PRX], a patented software platform connecting enterprise printer environments to a network of global reforestation projects where customers can have trees planted to reforest (or “releaf”) their paper consumption. Under Jordan’s direction, PrintReleaf has enjoyed considerable success responding to demand for reforestation services in the managed print services area, including establishing relationships with partners such as Toshiba, Clover Imaging Group, EFI, Publication Printers, and hundreds more. The company recently broadened efforts into the commercial and quick printing areas, enabling print-for-pay businesses to offer reforestation services to their customers. Dwayne Magee, CGCM, Director Messiah College-College Press and Postal Services Currently serving as president of the In-Print Printing and Mailing Association, Dwayne is in his 13th year as director of College Press and Postal Services at Messiah College in Mechanicsburg, Pennsylvania. His department was recipient of the 2015 IPMA Innovation Award, the 2017 ACUP Green Service Award, and the 2015 ACUP Collaborative Service Award. Prior to joining Messiah, Dwayne worked for 17 years at AlphaGraphics as an assistant manager and ISO coordinator. He began his career as a teenager with Perry Press Company in a rural part of central Pennsylvania. There, he composed type and operated a Heidelberg Windmill press. He also operated Linotype, served as offset press operator and bindery specialist, and developed skills as a graphic artist on the 9″ screen of an original Apple Macintosh computer. He is currently in his junior year as an English major with a concentration in writing at the college he works and...

read more

Ravings of a Mad Printer……………I was wrong>John Sarantakos

Posted by on Sep 20, 2017 in Blogs, News | 0 comments

I bet many of you thought this day would never come. Well it has. I was not only wrong, but dead wrong. I actually believed that within our industry there were vendor partners that cared and supported In-Plants even though these “partners” had divisions that are counter to our goals. Naïve, uninformed, blind, or stupid all fit. Never again will I fall into a false sense of security with any vendor. I will qualify this by saying that I have great relationships with folks from many of our vendors. I also believe those friends place our industry ahead of other corporate goals. Problem is when it comes down to it, they have no vote as to what happens. Therein lies the rub. My Grandfather used to tell me that the road to Hell was paved with good intentions. Too many of my friends have been sold out by said “good intentions”. An industry vendor’s good intentions recently caused an in-plant take over. To say I am disappointed by this vendors’ predatory actions would be a gross understatement. To say I was MAD would also be an understatement. I guess in a nut shell the “smile and sell practices” must be balanced by a “sneer and stick a knife in the back” tactic. Best of both worlds for our “partners”, not so much for us. A wise man told me to keep your numbers to yourself and never share them. They are the gold in the vault. Numbers are like statistics and can be made to say whatever you want and the FM jack wagons will do just that. Smoke and mirrors. Think of it like the news, edit and cut then spin till you get what you want. I have never been fearful of sharing information. My operation is strong, with great support and I can be a mean SOB when needed. Not anymore. I will still be a mean SOB, but all my data is now top secret. Not that I would not share with you my brothers and sisters fighting for the cause, but my vendors can make proposals till they are blue in the face, but not with my data. Next time you need to write an RFP, be elusive and force vendors to provide all their numbers. Then be ready to dissect those numbers and see how you can make them work to your advantage. Then put the screws to them and drive the costs down further. Never give them ammunition to use against you. The other thing I have learned is to get non-compete agreements from all service bidders. Let them know your operation is off limits to their FM hitmen. While the In-Plant model has not been this strong in many years, we can’t let our guards down for a second. With the help and support from IPMA, we can continue to promote and help defend our operations. It is quite humbling to be so very wrong. John Sarantakos, Oklahoma Printing Services Director and IPMA...

read more

“The Power of Reflecting” by Scott Burrows(2018 IPMA Conference Keynote)

Posted by on Sep 15, 2017 in News | 0 comments

As a Motivational Keynote Speaker, I have been invited to speak to different industries, associations and Fortune 500 companies around the world sharing my success strategies that revolve around Vision-Mindset-Grit. Three simple yet powerful words that, when put into action, can absolutely help you conquer your goals and push the limits of what is possible regardless of the challenges standing before you today. Vision helps you set manageable but far-reaching goals. Mindset allows you to stay focused on those goals by making adjustments as circumstances, personnel and other elements change. Grit is the everyday determination and willingness to persevere and be resilient in your pursuit especially when all else beckons you to throw in the towel, or worse, stay in your paralyzed state, your comfort zone while maintaining the status quo. During a keynote, I typically use my own life-changing story as the backdrop to bring the concepts of Vision, Mindset and Grit to life. Lately, I’ve been encouraging my attendees to Reflect back on their own lives and experience self-awareness, to Reflect back on how far they have come, on the choices and decisions they have made, the challenges they have overcome, as well as the contributions they have made to their organization, other employees and members of their team. In doing so, I have found that Reflecting is a Mindset technique that can help you tap into your inner strength and be more productive while keeping your Vision clear and always in the forefront of your thinking. Due to my physical handicap, I cannot ride a traditional bike; however, with new biking technologies and modifications I’m able to ride a hand-cycle, which is a 3-wheeled bike. It’s aerodynamic, sits a few inches off the ground and can now be seen by Paralympians using it to compete in distance runs at the Paralympics. When I bike, I enjoy letting my mind wander. On one ride, I found myself Reflecting back on some of the choices and decisions I’ve made in my life. In doing so, the words leaders leading leaders kept speaking to me. My mind drifted back to 1983, when I was 18 years old and playing college football as a walk-on wide receiver at Florida State University under head coach Bobby Bowden. During that season, I noticed that Coach Bowden was a delegator who led from the bottom up as opposed to the traditional top down. He would encourage assistant coaches and frontline players like me to take charge and lead on and off the field and challenge each other, day after day, to perform to the best of our abilities. It proved effective and became a powerful life lesson that I teach and have incorporated into my everyday existence. That reflection triggered another memory that I consider to be one of the most defining moments of my life. On November 3rd, 1984, while a sophomore in college, a bunch of us planned a weekend on those gorgeous white sand beaches along the Gulf of Mexico, at a place known as St. George’s Island. We arrived around 8:00 PM, set up our camp, built a fire, started drinking (as the drinking age in Florida was 18 back then) and telling story after story with our best teenage hormonal sense of humor. As the hours passed, my...

read more

???IPMA 2019 CONFERENCE LOCATION???

Posted by on Aug 15, 2017 in Blogs, News | 1 comment

SEE YOU LATER BALTIMORE!...

read more

A Broken (Copy)Watch is Right Twice A Day

Posted by on Jul 14, 2017 in Blogs, News | 0 comments

In May, I came across a news story involving Xerox and The Pennsylvania House of Representatives. According to the story, Xerox was over charging for its services there and a group called CopyWatch called them out. If you missed the story, CLICK HERE. It was not a happy ending for Xerox and this is not the first time I have heard of this kind of thing happening in our industry. It was however, the first time I had heard about this organization called CopyWatch. After doing a little digging, I learned that Copy Watch is a “contingent cost recovery service specializing in reducing copier and printer expenses.” In plain words, they claim to be experts on all matters related to managing in-house digital production equipment and our deployed, multi-functional convenience copiers. Their business model is simple. They come into an organization, plug into the network, and start gathering data. They assess printer types, printer volumes, and printer locations. They review contracts and leases. Then, once all of the information is collected, they evaluate it and return a report recommending cost saving measures. If they fail to identify any opportunities, there is no charge to you or your institution. If they do find a way to save on expenses and you choose to implement their recommendations, then they ask for 30% of the net savings. They make a little money, and they promise to save you a lot of money. Since there was no obligation, and CopyWatch was willing to sign a nondisclosure agreement, I thought it would be interesting to see if I was doing my job of managing these expenses as well as I should be or if this company I had never heard of knew more about my job than I did. I reached out to them in June and I was pleased to learn that the sales person who would be paying me a visit was an alum of Messiah College where I work. But that is where my experience with CopyWatch stopped being a positive one. For starters, we set an appointment for July 28 and my sales rep arrived one month early on June 28th, two days before the end of our fiscal year. At first, I thought it was an honest mistake but now I think it may have been intentional. I think this company was trying to catch me off guard to make me look incompetent. Unfortunately for them, I just happened to have all of my printer and copier data in front of me because I was reviewing it for an annual report to my VP. Questions from the vendor that were clearly designed to stump me or produce a hesitant response were answered quickly and accurately. My second issue with these folks was the manner in which they wanted to conduct our meeting. My sales rep, the Messiah graduate, wanted to sit in my office and conduct a conversation with me and his boss (via cell phone) who was sitting in traffic somewhere in New York City. So, I am at my desk rifling through excel spreadsheets and these guys both have me on poorly connected speaker phones. Our exchange went something like this: CopyWatch Guy: Do you own or lease your copiers? Dwayne: Our fleet is comprised of older...

read more

2018 IPMA Annual Conference

Posted by on Jun 17, 2017 in News, Uncategorized | 0 comments

Check back soon for details of the upcoming 2018 IPMA Annual Conference in beautiful Costa Mesa, California – City of the...

read more

2017 IPMA AWARD WINNERS

Posted by on May 22, 2017 in Uncategorized | 0 comments

May 19, 2017>Mike Loyd, IPMA Executive Director Kearney (MO)-The In-Plant Printing and Mailing Association (IPMA) is pleased to announce the 2017 winners of the IPMA Awards. The award winners will be honored at the annual conference, June 11-14, 2017, in Pittsburgh, PA. Print Center of the Year Award> Bloomberg Ink Purpose: To recognize a corporate publishing operation that excels in efficient management practices in furthering the objectives of the parent company. While contributions of individual managers are important, this award judges and recognizes the efforts of the entire in-house staff Mail Center of the Year Award> East Tennessee State University   Purpose: To recognize an entire corporate mail center for outstanding improvements to processes and procedures related to mail and mail handling   Print Innovation Award> Deer Valley Unified School District Purpose: To recognize an organization that has shown creative and innovative ways to improve a process or business model unique to its organization. This may be technology, customer or process driven. Organizational Impact Award> The World Bank Purpose: To recognize a corporate print/mail center for outstanding contributions related to non-production activities within the parent organization.   In-house Promotional Excellence Award> Navy Federal Credit Union Purpose: To recognize excellence in promotional vehicles and/or campaigns developed by and used to promote an in-house corporate publishing facility.   Outstanding Contributor> Bob Neubauer, Editor, In-Plant Graphics Magazine Outstanding Contributor> Richard Silver, Manager, George Fox University Purpose: To recognize an IPMA member or supporter in good standing for at least six months who has  demonstrated dedication and support to the association and made positive contributions throughout calendar year. Congratulations to all the award winners, along with all those who entered the competition!   IPMA is the largest association of in-plant printing and mailing professionals. We boast more than 650 members in all segments-higher education, K-12, government, manufacturing, finance, insurance, faith-based, corporate and health care. Our members are both national and international. IPMA offers its members:   A competitive-free environment to exchange ideas and offer solutions Access to the largest concentration of best-in-class managers and industry experts Professional resources that speak directly to an in-plant’s needs Outstanding educational programs with an in-house perspective.Please visit www.ipma.org for more...

read more

Ravings of a Mad Printer…..Dealing with Illness in the Workplace

Posted by on May 4, 2017 in Blogs, News, The Ramblings of a Mad Printer | 0 comments

By: John Sarantakos, February 2017 This is an incredibly difficult topic to discuss and deal with inside your workplace. Let’s face it, people get sick and I’m not just talking about the flu. Real life, down and dirty, crappy kind of sick. Whether it is an employee, one of their family members or even yourself. It happens. The ripples created will affect everyone within your work group. If you have been a manager for any length of time, you have probably had to deal with this exact situation. It is personal and upsetting. Yet we must actively make decisions and take actions that will lead the “business” forward, while not marginalizing or minimizing the personal aspect. Compassion has to be the center piece. But what happens when we must choose a direction that is contrary to a person that is suffering? A perfect example would be a staff member that has been on FLMA for the allotted 12 weeks. They perform a critical job and their absence has put a huge stress on the operation. Overtime and missed deadlines are just a few of the issues. So, do you exercise your rights as an employer and fill the position? Do you limp along and hope the person returns soon? What if that person is you? I have been diagnosed with prostate cancer. Stage one, very treatable. Will it kill me? No, but only because I’m too damn mean. Can it be deadly? Sure it can. Does every man that has ever lived have or will have prostate cancer? Yes, it is just that most don’t know it and almost all die of something else before it ever shows up on a test. My doctor told me that if men lived to be 150, we would all eventually develop this type of cancer. This statement is not to minimize the disease because it can be deadly if left unchecked. I am telling you this not because I want sympathy. Although I will readily accept any prayers directed my direction. I wanted to emphasis a point; anyone’s life can change in an instant. Even your own and how will you “manage” it? There is no prescribed method or set of rules to follow. Each person must look deeply into themselves and choose a course of action that they can live with and still allow the work to continue. The reality is that sometime the two don’t mesh. Difficult decisions wouldn’t be called difficult if they were easy. Whether your work group is five or fifty strong, long term illnesses have an impact. At some point the “whole” begins to suffer and while it sounds heartless, you have to do what is best for your company and your employees. Can one person becoming ill jeopardize your operation? Maybe and maybe not. Everyone has a different situation. The only truth is that you can’t plan for anything like this. That, my friends, is called management. Postscript: As of May 4th I have completed my treatment. After 44 sessions and 3000 driving miles, I can rest easy and not worry, at least about this type of cancer. I want to thank my wonderful staff for handling my absences flawlessly and the administration for their complete support. I want to especially thank my family and...

read more

2017 In-Print Awards

Posted by on Mar 22, 2017 in Blogs, News | 0 comments

Monday, March 20, 2017, IPMA & InPlant Graphics Magazine, represented by Bob Neubauer, came together for the judging of over 400 entries received for the 2017 InPrint Awards Contest.  Judging began at 8:00 AM and continued throughout the day finishing at 6:00 PM. IPMA & IPG would like to thank the award judges for their time and expertise in printing for making this possible: Front left to right: Nathan Thole – Iowa State University, Marcia Doll – University of Missouri(retired), moderator Bob Neubauer – IPG, Paul Ackerman – Blue Valley USD#229.  Back left to right: Ben Fowler – Shelter Insurance Companies, alternate judge/photographer, Larry Clements – Redlands Community College, Chris Donlon – Kohler Company Of the 415 entries received, 65 received Gold, Silver or Bronze awards. There were 33 different in-plant winners.  University of Texas at Austin won seven awards making them the top winners of the day.  University of Oklahoma received six awards coming in second.  Congratulations to a new face in the top three, Bloomberg LP are receiving five awards in 2017. All of the 2017 IPMA / IPG InPrint Award Contest winners will be announced once we have checked, double checked and confirm our...

read more