Get national recognition, build customer confidence, and boost staff morale with an IPMA Award.
IPMA Award categories include: In-plant of the Year, Innovation Award, In-House Promotional Excellence Award.
2024 IPMA Award Winners
Winners were recognized at the IPMA Awards Banquet during the IPMA 2024 Educational Conference in June, 2024.
In-plant of the Year — American Academy of Family Physicians
Purpose: Recognizes an entire in-plant business for outstanding performance. Whether the in-plant is a combination of print and mail, print only or mail only, all members are eligible. While contributions of individual managers are important, this award judges and recognizes the efforts of the entire in-house staff.
The American Academy of Family Physicians’ Digital Center experienced unprecedented changes culminating in an epic battle to challenge outsourcing assumptions and prove the value and expertise of keeping the Academy’s in-plant facility with a three-year savings of $1.2 million. Being recognized by industry peers and IPMA for In-Plant of the Year would be he crowning achievement on a difficult year.
Innovation Award — CHRISTUS Health
Purpose: Recognizes an organization that has shown creative and innovative ways to improve a process or business model. Innovation may be technology, customer or process-driven.
CHRISTUS Print Services embarked on a three year strategy to bring technology and equipment together and revolutionize our throughput. As an in-plant, we grew based on need with equipment and adding staff as needed. However, over time we increased capacity but fell short on turn times, quality, and waste. This presentation is an overview of our vision, discovery, the solutions we implemented with better-than-expected results, and a promising future to continue to serve our parent organization.
In-house Promotional Excellence— University of Texas at Austin
Purpose: Recognizes excellence in promotional vehicles and/or campaigns developed by and used to promote an organizations in-house printing or mailing facility.
While Document Solutions uses many of the typical marketing methods, such as print, vehicle wraps, direct mail, and our web pages, we are excited about how we have transformed our Showcase event. When we moved our production facility six miles off campus, we developed a Showcase event intended to project an on-campus presence. Coming out of the pandemic, we transformed our Document Solutions showcase into a UT First Showcase drawing hundreds of potential customers to a three-hour event. Held each semester, this event is intended to support a variety of service units that include but is not limited to, University Police, Parking, Travel, AT&T Conference Center, Construction Services, Surplus, Recreational Sports, and Child Care. The business strategy behind UT First is to keep departmental monies on campus!
Outstanding Contributor — Richard Beto
Richard Beto is a seasoned professional in the in-plant industry. He is renowned for his passion for excellence and customer service throughout his career. His career began at his alma mater, West Virginia University, as Assistant Manager for Printing Services in 1980.
During his tenure, he rose through the ranks to become Director of Printing Services. Over the span of 22 years he spearheaded a number of initiatives aimed at streamlining and optimizing resources to improve customer service and assure fiscal responsibility.
In 2004, Beto embarked on a new chapter as he assumed the position of Director of Document Solutions at The University of Texas at Austin. Under his leadership, Document Solutions expanded the printing, copying, and mail services to include main frame and checking writing, courier services, wide format, promotional products, engraving, copier management, and campus distribution.
During his tenure Document Solutions received countless awards from IPMA and ACUP that included but were not limited to Best of Show (3), In-Plant Promotional Excellence (3), Best Mail Service (2), In-Plant of the Year, and Organizational Impact.
After a satisfying career spanning four decades, Richard retired in January 2024 to spend time traveling with his wife, Barbara and his children Jackson, Reagan, and Julianna.
Outstanding Vendor Contributor — Dr. Mark Bohan
Dr. Mark Bohan is an expert on the application of all print technologies, their business impact, and the optimization of production workflow and print operations. Working with many processes and new technologies, he has carried out extensive research, technical and business assessments for users and manufacturers as to
their impact on business operations.
In his current role, Director Color Solutions, he is responsible for production and industrial software print solutions for Konica Minolta Business Solutions, works with R&D on hardware and software product development and is a Idealliance G7 trainer. He serves on multiple boards and committees while also participating in standards worldwide.
Mark got his degree and PhD from University of Wales Swansea, where he went on to be an active print researcher while launching undergraduate and postgraduate degree programs. He since worked for PIA in multiple positions, including overseeing the in-plant operations, and Heidelberg.
Past Winners
