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In-Plant Printing and Mailing Association

In-Plant Printing and Mailing Association

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customerservice

November 20, 2024 By jportwood

How “Bad customers” may be “good customers” By Lois Ritarossi

Every operation has them. Those difficult clients with messy jobs, bad files and unrealistic

Filed Under: Blog Tagged With: collaboration, customerservice, inplant, print, printing, workflow

March 30, 2022 By jportwood

Customer Service: The Full Package By Richard Silver

We work in an environment that thrives on customer service. For many of us it is a natural instinct

Filed Under: Blog Tagged With: customerservice, inplant

Our Community

IPMA is a place where you can share, learn and obtain resources for your in-plant in a non-competitive environment. Ask questions in our Open Forum. Post and seek jobs in our Job Board. And insource and seek services in our Peer-to-Peer Marketplace.

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  • 103 North Jefferson St
    Kearney, MO 64060
  • (816) 919-1691
  • ipmainfo@ipma.org

Navigation

  • Home
  • About
    • Our Team
    • Our Committees
    • IPMA’s History
    • IPMA In-Plant Awareness Month Resources
    • Code of Conduct for IPMA Conference, Events, Community Forum
  • Membership
  • Awards/Certification
    • IPMA Awards 2026
    • In-Print™ Awards 2026
    • IPMA 2026 Video Contest
    • James M. Brahney Scholarship
  • IPMA Events
  • Partners
  • Sponsorship
  • Blog
  • News
  • Join
  • Community

Photos provided by Sam Lauersdorf Photography and Jan Portwood

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