In an industry where many in-plant operations struggle with outdated workflows and reactive
What Are You Responsible For? By Mark M. Fallon
The best part of business travel is the people you meet. Maybe it’s in the line at airport security.
The Fight Against Mediocrity By Mark M. Fallon
My client’s lead project manager wasn’t happy. Her team had spent hours detailing business process
In-Plant Success: Leading with Hospitality By Dwayne Magee
Dedicated to someone I consider the Master of Hospitality – Richard Griffin Hospitality is both a
2025 IPMA Conference – A Gathering of Joyfulness By Mark M. Fallon
If you read certain headlines, you might think it was time to leave the print and mail
Culture Drives Team Alignment and Results By Lois Ritarossi
There are many great business books about creating a positive culture. The consistent standard of
Operational Excellence: How Leadership and Innovation Enhance Organizational Value By Lois Ritarossi
Operational excellence starts with a singular vision and a commitment to an extraordinary culture.
Mastering Leadership Excellence By Dwayne Magee
I am struggling, I lack confidence, and I am ineffective as a leader. I am thriving, I am
Boldness is Risky, Fear is Riskier By Mark M. Fallon
My favorite clients are the ones who take bold actions: volunteering to lead projects, introducing